Privacy Policy

1. Introduction

Welcome to Central Valuations ("we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.centralvaluations.ie (the "Website") and use our valuation management platform (the "Services").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use our Services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our Services, when you participate in activities on the Website, or otherwise when you contact us.

Personal Information Provided by You:

• Name
• Email address
• Phone number
• Business address
• Job title and company name
• Login credentials
• Professional qualifications and certifications
• Any other information you choose to provide

Information Automatically Collected:

When you visit our Website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed and links clicked
• Date and time of visit

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our Services
• To process and manage valuation requests
• To communicate with you about your account and our Services
• To send administrative information, such as updates to our terms and policies
• To respond to your inquiries and provide customer support
• To improve our Website and Services
• To comply with legal obligations
• To protect against fraudulent or illegal activity

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Contract: Processing is necessary for the performance of a contract with you
• Legitimate Interests: Processing is necessary for our legitimate business interests
• Consent: You have given consent for processing for specific purposes
• Legal Obligation: Processing is necessary to comply with the law

5. Sharing Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors and service providers who perform services for us, such as hosting, data analysis, and customer service
• With Business Partners: We may share your information with our business partners, including lenders and financial institutions, to facilitate valuation requests
• With Your Consent: We may share your information for any other purpose with your consent
• Legal Requirements: We may disclose your information where required by law or in response to legal process

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right of Access: You can request a copy of your personal data
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your personal data
• Right to Restrict Processing: You can request limitation of processing
• Right to Data Portability: You can request transfer of your data
• Right to Object: You can object to processing based on legitimate interests
• Right to Withdraw Consent: You can withdraw consent at any time

To exercise these rights, please contact us at support@centralvaluations.ie

9. Cookies

We use cookies and similar technologies to maintain your session and authenticate your access to the Services. These are essential cookies required for the Website to function and do not require consent under GDPR. We do not use cookies for advertising or tracking purposes.

10. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

11. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: